Responsible Gaming
At Golisimo, we believe gambling should always remain entertaining and safe. Our Responsible Gaming policy aims to protect players, foster healthy gaming habits, and provide essential resources for anyone showing signs of problem gambling. Your wellbeing is our top priority, and we offer various tools and educational content to help keep gambling a positive activity.
1. Promoting a Safe Gambling Environment
Golisimo implements strict age verification and identification processes, allowing only UK residents over the age of 18 to participate. We encourage all users to play within their means and provide support for those who feel their gaming behaviour may be problematic.
2. Responsible Use Tools
- Deposit Limits: Set daily, weekly, or monthly deposit limits to manage your spending.
- Time Reminders: Use in-game reality checks to remind you how long you have played.
- Loss and Wager Limits: Limit how much you can lose or stake on our platform.
- Self-Exclusion: Take a break from gambling by self-excluding your account for a set period or indefinitely.
- Account Closure: If needed, close your account permanently for your safety.
3. Tips for Staying in Control
- Set a budget and stick to it; only gamble what you can afford to lose.
- Keep regular breaks during gaming sessions.
- Do not chase losses, and avoid gambling when upset or under the influence of alcohol.
- Treat gambling as entertainment, not a way to make money.
- Monitor your play and seek feedback from friends or family if concerned.
4. Helping Others
If you suspect someone around you is struggling with their gambling, approach the subject with care and consider sharing resources or guiding them to support services. Underage persons are strictly prohibited from registering or gambling with Golisimo, and we deploy advanced verification technologies to prevent underage access.
5. Support Organisations
We recommend reaching out for support if gambling becomes challenging. Numerous organisations provide free, confidential help for UK players, such as GamCare, BeGambleAware, and the National Gambling Helpline. Links to these services are available throughout our site.
6. Parental Control Solutions
Parents or guardians wishing to restrict access to gaming websites on shared devices can utilise filtering software and monitor online activity. These tools provide extra security against underage gambling in homes.
7. Staff Training and Intervention
Our team receives ongoing training to recognise problem gambling indicators and respond appropriately, including providing resources to players and recommending breaks or exclusions where necessary.
8. Responsible Marketing
Golisimo is committed to ethical marketing and does not target under-18s or vulnerable persons. All promotions encourage safe participation and clearly state related terms and wagering requirements.